9711 137 Ave NW, Edmonton 780-540-3500

Our Privacy Policy Statement

My Dental is committed to uphold and protect the privacy of patients and to maintain patients’ confidential information in accordance with the Personal Information Protection Act (PIPA), the Health Information Act (HIA), and the Alberta Dental Association and College Code of Ethics. My Dental will not collect, use, or disclose any personal information that is not in line with PIPA, the HIA, or the policies set forth by My Dental.


My Dental employees will maintain the strictest confidence of personal information collected from patients.

Information collected will be used solely for providing dental services and associated business services.

My Dental employees are trained in and must comply with applicable policies to uphold the privacy of patients and the confidentiality of personal and health information collected, used, and stored.


By booking an appointment with My Dental, you consent to the use of your name and contact information for the purpose of scheduling appointments. By signing the My Dental Personal Information Consent Form, you consent to the collection and use of your personal information as described in the form and this Privacy Policy. Your personal information will not be collected, used, or disclosed for any other purpose without your consent.

Types of information My Dental collects

My Dental collects personal information including your name, email address, home address, phone number, dental history, financial payment information, and medical information necessary to provide dental services. Only that information which relates directly to and is necessary for the delivery of our services is collected as provided by you.

Use of Personal Information

Collected personal information will only be used by authorized My Dental employees to fulfill the purpose for which it was originally collected, for specific purposes if directed by the individual from whom the personal information was collected, or for a use consistent with the original purpose.

Personal Information Disclosures

My Dental treats personal information in our custody and/or control with the highest degree of confidentiality and will only disclose it for the purpose for which it was collected, or as required by law, or in specific circumstances with consent of the relevant individual.

Records Retention and Disposal

Patient records are kept indefinitely. When an individual is no longer a patient of My Dental, their account is deactivated but may be reactivated upon request.

Access to Information

You are entitled to access all personal information that we have in our custody and control or to make changes to your personal information. You may access or change your own personal information by submitting a request in writing to: omar@Mydentalgroup.ca


My Dental protects your personal information by ensuring reasonable security arrangements against such risks as unauthorized access, collection, use, disclosure, or disposal are in place. Security measures have been integrated into the implementation, and day-to-day operating practices as part of My Dental’s commitment to the protection of the personal information we hold.

Breach of Privacy

If the event of a privacy breach, My Dental will operationalize their Privacy Breach Protocol.

Privacy Impact Assessments

My Dental Privacy Impact Assessment(s) will be reviewed on an annual basis or as required to ensure continued compliance with the Health Information Act, Personal Information Protection Act and other related legislation. Additional Privacy Impact Assessments will be created as required.


For our website users, My Dental uses cookies and similar tracking technologies to track the activity on our website and store certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from the website and stored on your device. Cookies are used to understand your preferences based on previous or current site activity and to provide improved services. Cookies are also used to compile aggregate data about site traffic and site interaction to offer better site experiences and tools in the future.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some services may not function properly.

Privacy Officer

My Dental has appointed a Privacy officer responsible for privacy compliance. If you have any questions concerning My Dental Privacy Policy, please contact the Privacy Officer at 780-540-3500 or omar@Mydentalgroup.ca



9711 137 Avenue NW, Edmonton, Alberta

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